Support & FAQ
Common questions about how EasyJobs works. If you still need help, contact us and we will get back to you.
Getting started
What is EasyJobs?
EasyJobs is an Australian job board and hiring platform for small businesses. Employers post roles, share a branded jobs page, and review applications in one dashboard — on the web or through ChatGPT.
Is EasyJobs free?
Yes. Employers can post fast, free, unlimited job ads. There is no charge to create an account, publish roles, or review applicants.
Who is EasyJobs for?
It is built for Australian small businesses — including hospitality, retail, and trades — that want a simple way to advertise roles and manage applicants without enterprise hiring software.
How do I create an employer account?
Why do I need to verify my email?
Email verification confirms you own the address on the account and is required before you can publish a job. If you did not get the email, check spam, then use Verification help or resend from your dashboard banner.
Posting and managing jobs
How do I post a job?
Sign in, add a business (venue or company) if you have not already, then open Post a job. Fill in the role details and choose Publish job, or Save as draft if you want to finish later.
What is the difference between a draft and a published job?
A draft is only visible to you in the dashboard. A published job is live on EasyJobs, appears on your business jobs page, and can be picked up by job board feeds. Candidates can apply while it is published and still within its closing date.
Can I edit a job after it is live?
Yes. Open the job from your dashboard, edit the details, and save. Changes update the public job page. Close the role when it is filled so it stops accepting applications and drops out of active distribution.
What happens when I close a job?
Closing marks the role as no longer hiring. It is removed from active search and external feeds, and new applications are stopped. You can still see past applicants in your dashboard.
Can I hire for more than one location or brand?
Yes. Add each business or venue you hire for in the dashboard, then post jobs against the right one. Each business can have its own branded public jobs page to share.
Will my jobs appear on other job boards?
Published jobs can be included in EasyJobs distribution feeds that job boards may crawl. Exposure on third-party boards depends on each partner’s review and inclusion process — it is not guaranteed for every ad or every board.
Applications and messaging
Where do applications go?
Every application is attached to the job it was submitted for. Open the job’s applicants list from your dashboard to review people in one place.
Can I message candidates?
Yes. From an application you can message the candidate through EasyJobs. Keep recruitment conversations related to that application and handle personal data carefully — see our Privacy Policy.
Can I add screening questions?
Yes. When you create or edit a job you can add screening questions so candidates answer them as part of the application. Use this for must- have requirements (for example availability, RSA, or licence checks).
Do candidates need an EasyJobs account to apply?
No. Candidates apply on the public job page with their details and resume. They do not need to create an employer account.
Hiring with ChatGPT
Can I post jobs through ChatGPT?
Yes. EasyJobs works with MCP-compatible ChatGPT connectors where available. You can ask your assistant to draft a job and manage hiring steps in plain English. Nothing goes live until you confirm.
Do I still need the web dashboard?
The dashboard is always available and is the simplest place to review applicants, edit ads, and manage your businesses. AI assistants are optional — use whichever workflow suits you.
For candidates
How do I apply for a job?
Open the job page from a link, search result, or the employer’s EasyJobs page, then submit the application form. You should receive a confirmation email after a successful application.
I applied — when will I hear back?
Employers review applications in their own time. EasyJobs does not decide who gets an interview. If you have questions about a specific role, contact the employer using any details they published, or wait for a reply to your application.
Can I update or withdraw my application?
If you need to correct details or withdraw, contact the employer if they provided a way to reach them, or email support@easyjobs.com.au with the job title, employer name, and the email you applied with. We will help where we can.
Account and privacy
I forgot my password. What should I do?
Use Forgot password on the sign- in page. We will email a reset link to your account address.
How do I change account details?
Sign in and open Account from the dashboard to update profile details available there. For help with something you cannot change yourself, use the Contact form.
How is my data used?
We handle personal information under Australian privacy law. Read the Privacy Policy and Terms and Conditions for full details.
How do I stop marketing emails?
Marketing emails include an unsubscribe link. Use that link to opt out. Transactional messages (such as verification, password reset, or application notices) may still be sent when needed to run the service.
Still need help?
Email support@easyjobs.com.au or use the contact form. Include whether you are an employer or candidate, and any job title or account email so we can help faster.