Privacy Policy

1. Who this policy covers

This policy applies to personal information we handle about:

• Employers and account holders who create EasyJobs accounts, businesses, and job ads
• Candidates and applicants who view jobs or submit applications through EasyJobs
• Website visitors who use our public pages, feeds, or support channels

2. What personal information we collect

Depending on how you use EasyJobs, we may collect:

Employers / account holders

• Name, email address, and account login credentials
• Business details such as display name, legal name, ABN, location, website, and logo
• Job content you create (titles, descriptions, pay, locations, screening questions)
• Marketing preference choices and consent records
• Support communications and account activity needed to operate the service

Candidates / applicants

• Name, email address, and phone number
• Location details you provide (for example suburb)
• Work rights, earliest start date, and cover letter / statement
• Resume / CV and file metadata
• Answers to employer screening questions
• Application source information (for example how you found the role)

Technical and usage information

• IP address, device/browser information, and approximate access times
• Pages visited, links clicked, and basic product analytics
• Cookies or similar technologies needed for sign-in and site function

We aim to collect only information that is reasonably necessary for our functions and activities (APP 3). Sensitive information is generally not required. Please do not include health, political, religious, biometric, or other sensitive details unless a role lawfully requires it and you choose to provide it.

3. How we collect information

We collect personal information:

• Directly from you when you create an account, post a job, or apply
• From employers when they manage applications submitted to their roles
• Automatically when you use the website (for example session, security, and analytics data)
• From publicly available business registers where you ask us to verify an ABN (for example Australian Business Register lookup results)

If you provide someone else’s personal information (for example a colleague’s contact email), you must have authority to do so and ensure they are aware this policy may apply.

4. Why we collect and use personal information

We use personal information to:

• Provide, maintain, and improve the EasyJobs platform
• Create and publish job ads, including public job pages and job feeds
• Receive, store, and display applications for the relevant employer
• Enable employers to contact applicants about their application
• Verify business details where ABN checks are used
• Authenticate users and keep accounts secure
• Send service messages (for example application notices and account emails)
• Send marketing emails only where you have opted in, or where otherwise permitted by the Spam Act 2003
• Comply with law, resolve disputes, and protect our legal rights

We do not sell personal information. Candidate applications are shared with the employer who owns the job so they can consider you for that role.

5. Disclosure of personal information

We may disclose personal information to:

• Employers for roles you apply to (including application details, resume, and contact information)
• Third-party apps you authorize— if you connect a third-party AI assistant or app (for example, a ChatGPT or Claude integration) to your EasyJobs account, that app can access and manage your businesses, job ads, and applications — including applicant contact details and resumes — to the same extent you can. You control this connection and can revoke it at any time from your account settings. Once authorized, that third party's own privacy policy governs how it handles the data it receives.
• Service providers who help us host, store, email, or operate the platform (under confidentiality and privacy obligations)
• Job distribution partners where jobs are published via feeds or integrations (job ad content and employer business details, not full candidate applications)
• Professional advisers or authorities where reasonably necessary, required by law, or to protect rights, safety, or security

Some service providers may store or process data outside Australia. Where we disclose personal information overseas, we take reasonable steps consistent with APP 8, including contractual and practical safeguards appropriate to the risk.

6. Job advertising and public information

Job ads you publish may be publicly available on EasyJobs and may be syndicated to third-party job aggregators or search engines. Public job pages typically include role details, location, employer display name, and related hiring information you choose to publish. Do not include personal contact details in a job ad unless you intend them to be public.

7. Marketing communications

If you opt in to marketing, we may send product updates and promotional emails. You can withdraw marketing consent at any time via your account marketing preferences or the unsubscribe link in the email. Unsubscribing from marketing does not stop essential service messages about your account or applications.

8. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure (APP 11). This includes access controls, encrypted transport where appropriate, and limiting staff/system access to what is needed to run the service.

No method of transmission or storage is completely secure. If you believe your account or an application has been compromised, contact us promptly.

9. How long we keep information

We keep personal information only for as long as needed for the purposes set out in this policy, or as required by law or legitimate business record-keeping (for example account history, dispute resolution, and security logs). When information is no longer required, we take reasonable steps to destroy or de-identify it.

10. Access, correction, and your rights

Under the Privacy Act, you may request access to the personal information we hold about you, and request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading (APPs 12 and 13). You may also ask us to delete personal information we no longer need to keep.

Employer account holders can self-serve these rights in Account → Your data:

• Download your data — receive a machine-readable copy of account, business, job, consent, and related records we hold for you
• Delete account — permanently delete your account and businesses you own (including their jobs and applications received)

When an employer deletes their account, we delete personal information and identifiable business records associated with that account. We may retain de-identified platform insights derived from that activity (for example counts of jobs posted, applications by source channel, industry, and location state) so we can understand product performance without identifying you. These insights do not include names, emails, ABNs, candidate contact details, or other identifiers.

Candidates who applied without a EasyJobs account can request access, correction, or deletion of application data by contacting us (and may also contact the relevant employer about their recruitment process).

We may need to verify your identity before fulfilling a request. In limited cases we may refuse a request where the Privacy Act allows; if so, we will explain the reasons and available complaint options where practicable.

11. Cookies and similar technologies

We use cookies and similar technologies that are necessary for login sessions, security, and core site function. We may also use limited analytics to understand how the product is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect sign-in or other features.

12. Children

EasyJobs is intended for employers and job seekers who are legally able to work and enter contracts in Australia. We do not knowingly collect personal information from children for the purpose of creating employer accounts.

13. Complaints

If you have a privacy concern, contact us first using the details below and we will try to resolve it promptly. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. If changes are material, we may also notify account holders by email or in-product notice where appropriate.

15. Contact us

For privacy requests or questions about this policy, contact EasyJobs Australia at support@easyjobs.com.au, use the Contact page, or through your account support channel.

Related: Terms and Conditions